Ordering and Shipping Information

Quilting Services Order (pdf)

How to Order - It's easy to send your order today!

• Print out and complete a Quilting Services Order form to send with your quilt. You may also phone us to place your order.
• Please see Preparing Your Quilt for complete info about preping the quilt top and back, etc.
• Prior to beginning quilting, we will calculate the quilting charges and send an estimate for your approval.
• If you need help in filling out the order form, see our Quilting Services Order Help page or contact us via phone or email.

To obtain the shortest turn-around time, contact us BEFORE you send your quilt so that we can schedule your project ASAP. We used to schedule about 1-2 weeks out but when Covid quaretines hit it has been as much as 6 months out so please check ahead if it is important to have it finished for a particular deadline. The turn-around time after the scheduled date to start quilting is usually about 2 weeks in house but often less. (Allow extra time for quilts that we are binding.)
Rush orders are accepted only with prior arrangement to negotiate scheduling and arrange for any additional charges.

How to pack:

• Carefully Fold each layer of the top and back separately to minimize wrinkling.
• Wrap and seal your project in plastic for shipping purposes only, to protect it from moisture which may be encountered during shipping.
  Note: Do not store any quilted items long-term in plastic. This is precautionary and only for shipping.
  
Include Quilting Services Order on top of the plastic wrapped project.

Send your quilt to: Louise Moon / Cami Cress AAQ&D 4218 E. Tudor Rd Berrien Springs, MI 49103

As a security precaution do not use the word "QUILT" anywhere on your shipping label or package. There have been reports of stolen quilts when it was obvious that the package contained one.

Payment

• Upon completion of your project an Invoice will be sent. Payment in full must be received and cleared prior to return shipping.
• We accept Paypal payments, checks, or money orders. (If we receive a personal check, the quilt may be held until the check clears our bank.) Paypal account is info@aaquilting.com.

Our Shipping Policy:

• Your project will be returned in protective plastic. To prevent deterioration, please remove immediately; we do not recommend long-term storage in plastic.
• Your project will be shipped via UPS ground or USPS Priority Mail. You will be charged actual shipping, insurance and handling costs.
• Return shipments will be insured for the cost of the quilting service. If you want to insure it for more, please let us know so we can arrange for that.
• Expedited shipping and other carriers may be available upon request.